Placed Order
If your order was made directly on the Plantstore website then: Your order number can be found in the following places. Your Plantstore website accou...
Fri, 7 Jun, 2019 at 4:54 PM
Normal Delivery Times for Mainland UK Standard Delivery - 3-5 working days for all items in stock/season but please allow up to 10-15 working days. We ...
Fri, 7 Jun, 2019 at 4:54 PM
It's rare for our prices to be reduced, we keep all our plants and products at great value prices all year round, and constantly monitor our competito...
Fri, 7 Jun, 2019 at 4:55 PM
In the unlikely event that your goods do not arrive after they have been despatched from us, please inform us within 5 working days after the despatch e-ma...
Fri, 7 Jun, 2019 at 4:56 PM
This will depend on the status of your order. Please check Order Tracking to find out the status of your order within your account. We use highly auto...
Fri, 7 Jun, 2019 at 4:57 PM
Unfortunately it is not possible to pick up orders from our nursery/warehouse. However, for special, trade or larger orders (over £1000), we may be abl...
Fri, 7 Jun, 2019 at 4:58 PM
Upon dispatch of your order you will be notified of the courier and the tracking details relating to the delivery of your order. Our Couriers are aware t...
Fri, 7 Jun, 2019 at 4:58 PM
We always aim to dispatch standard delivery orders within 3 - 5 working days. Our couriers will usually deliver in a further 2 - 3 working days of dis...
Fri, 7 Jun, 2019 at 4:59 PM
With regret at present we are unable to dispatch outside of mainland UK, Northern & Southern Ireland. Do check back with us again though in the fu...
Fri, 7 Jun, 2019 at 4:59 PM
When you place an order on our website, our automated systems will generate an order confirmation and send this to the email address you provided at checko...
Fri, 7 Jun, 2019 at 5:00 PM