Normal Delivery Times for Mainland UK Standard Delivery - 3-5 working days for all items in stock/season but please allow up to 10-15 working days.
We pick, pack and dispatch in excess of 10,000 orders every week during peak times. The nature of the product (i.e. live plants) is not the same as for dry goods (i.e. a product pre-boxed which just needs to be picked from a shelf). Every order we receive is different, and can consist of many plants.
Each plant is hand-selected, has to be hand-cleaned and prepared for dispatch, is hand wrapped/packed, before dispatch. As this is such a manual process unfortunately it does all take time so we do appreciate your patience when it comes to receiving your order.
Occasionally an item may unexpectedly go out of stock, in which case we will contact you to find out what you would like us to do, such as wait for fresh stock. Please be advised that our staff are unable to tell you exact dates that items will be back in stock/season, as plants are living items, and this will depend on many variables such as weather.